Exploring the Debt Collection Industry

August 8, 2006

Help from the Internet

Filed under: Help, Advice — budhibbs @ 3:43 pm

Need help? Can help? Post here and maybe someone with the needed knowledge or experience will have an answer. Note: this is an area for consumers to help other consumers. No one is paid to answer questions here. There are no guarantees your question will be answered – or that it will be answered correctly. Please search the existing posts first to see if the answers you seek are already on the page.



  1. Thanks for your advice impishredhead. Does anyone have any suggestion on how to get 1st Financial (origional creditor) to quit calling me four times a day and to stop calling my place of employment (they are getting fed up) without restarting the SOL. I have heard of a cease and desist letter will that work in my situation. Thanks for any knowledge you could pass on.

    Comment by Jeff — April 17, 2009 @ 12:33 pm

  2. I have an account with Direct Merchants Bank. I have had trouble making this payment for several years. I have tried several things with these people along the way to get current on this account. They have no problem beating you down for the fees. At one point my balance was 12,000.00. Now over the several years my account is at 6300.00. I attempted to log on the website to make another payment and instead I rec’d a message to call an 800 number. It turned out to be customer service who gave me another 800 number to their recovery department. The recovery department told me they wrote off my account as bad debt and gave me a 800 number to call for information. I called this company which gave me another 800 number. This number belongs to Asset Recovery Solutions in Des Plaines, Illinois. This company did not have my account in their system. I am also reside in Illinois. I did get out of them that they are a collections agency. I know that when they contact me to request a validation on the debt. What if they don’t contact me and pass this account around and rack up a bunch of fees that I don’t know about and can’t pay. Can they get a judgement without my knowledge and zap my savings or my husbands paycheck? I have lived in the same place for 12 years. It is the only place I have lived since I have had an account with Direct Merchants Bank. I am not sure why they have written off this account at this time because I did make regular payments to this account. Just not always minimum due payments. The account has been closed since 09/2002.

    I then viewed my credit report. This was written off last month and reported. The date this item is removed from the report will be 08/2009. How can this be? Does this mean that in August this will be removed from my credit report for good? Since I closed this account years ago when it was past due did that start the clock running as to how long they could legally sue me for this debt? I don’t think it would be in my best interest to call this agency again. I am going to let them contact me and then tell them I need verification.

    I know this is very early in the process as I have rec’d nothing on the phone or in the mail notifying me of this write off at all. Any tips I would greatly appreciate.

    Comment by Gwen — April 27, 2009 @ 3:31 pm

  3. Hi I would just like to know how to get a crediter to stop calling me with someone else dept? I really would rather fight them than let them make me change my number.Its called CBA Group and I cant find out anything about them on the internet.

    Comment by tammy — June 10, 2009 @ 4:20 pm

    • I’ve never heard of them either, Tammy. If they continue to call after you’ve informed them over the phone that it isn’t your debt ask for their mailing address. If they refuse to give it to you then look for their business registration on your state’s Secretary of State site or wherever you can find business records in your area. Check with the BBB to see if anyone else has complained about them – you might find their address there too. Check on Ripoff Report. Check with state regulators (debt collection and/or banking dept) to see if they know who CBA Group is – and file complaints with them if necessary.

      If you manage to come up with an address one way or another send CBA Group a letter via Certified Mail with the return receipt (green card) option so you get proof they’ve received it. In the letter simply inform them that they’ve been calling you about someone else’s debt and demand that they cease and desist with the phone calls immediately.

      Keep a record (handwritten log book plus digital cam snapshots of caller ID showing times/dates/numbers they call from, going back as far as you can from today and going forward from today until this is resolved. If you can legally record calls in your state you might want to record every one of their calls – especially if they’re nasty to you. Think evidence. It’s the leverage you might need to get them off your back.

      Comment by impishredhead — June 10, 2009 @ 10:10 pm

    • Tammy check out this link.



      Asking them to validate this debt and stop calling. Then send them one of the letters. Send it certified and return receipt requested. When you get the green card back keep it and write down everytime they call afterward. Use a log form or what I did was take pictures of my caller ID, date, time and number, to show that after I told them to stop calling they still called.

      Comment by Bill — June 19, 2009 @ 8:34 pm

  4. Ok thanks I will do those things 😉

    Comment by tammy — June 11, 2009 @ 11:41 pm

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